HIPAA Technical Security

HIPAA Device and IT Audits

Every device that touches ePHI (electronic protected health information, meaning patient health information kept or sent in electronic form) needs a record. It also needs encryption and the right settings. The platform's IT audit walks you through each device, system, and technical control covered by 45 CFR §164.312.

Built on 45 CFR 164.312 and 164.310(d)

Diagram: device and IT audit steps, from device inventory to encryption, access control review, audit log analysis, and a findings report with remediation plan.
The Service

What Is a HIPAA Device and IT Audit?

What is a HIPAA Device and IT Audit? A record of every system that stores, processes, or transmits ePHI, organized by the five technical safeguard standards in 45 CFR Section 164.312.

A device and IT audit reviews each system that stores, uses, or sends electronic protected health information. It checks your controls against the five HIPAA technical safeguard standards.

The device inventory starts from the device and media controls standard, which reads:

“Implement policies and procedures that govern the receipt and removal of hardware and electronic media that contain electronic protected health information into and out of a facility, and the movement of these items within the facility.”

45 CFR 164.310(d)(1), eCFR

Five HIPAA Technical Safeguard Standards

  1. Access Control: 45 CFR §164.312(a). Implement technical policies and procedures for systems that maintain ePHI, allowing access only to authorized persons and software programs.
  2. Audit Controls: 45 CFR §164.312(b). Implement hardware, software, and procedural mechanisms to record and examine activity in systems that contain or use ePHI.
  3. Integrity: 45 CFR §164.312(c). Implement policies and procedures to protect ePHI from improper alteration or destruction.
  4. Person or Entity Authentication: 45 CFR §164.312(d). Implement procedures to verify that a person or entity seeking access to ePHI is who they claim to be.
  5. Transmission Security: 45 CFR §164.312(e). Implement technical security measures to guard against unauthorized access to ePHI being transmitted over an electronic network.

The majority of breaches reported to the HHS Breach Portal involve electronic records. Hacking and IT incidents account for the largest share of reported breaches by both volume and individuals affected. A device and IT audit identifies these vulnerabilities before they become reportable incidents.

Who Needs a HIPAA IT Audit?

A device and IT audit applies to any covered entity or business associate that handles ePHI. If your organization matches any of the following, a structured IT audit is indicated:

  • Organizations without a formal HIPAA device inventory
  • Practices that use personal devices, cloud services, and office systems
  • Growing teams that add devices or software without a clear approval process
  • Groups that failed, or almost failed, technical safeguard reviews
  • Business associates that handle ePHI across several systems
How It Works

Five-Step IT Audit Process

Each step produces a documented deliverable that maps to specific HIPAA technical safeguard requirements under 45 CFR §164.312.

  1. 01

    Device Inventory

    Catalog each device that stores, accesses, sends, or touches ePHI. This includes workstations, laptops, phones, servers, and network equipment. This step supports the device and media controls standard under 45 CFR §164.310(d).

    Need the device catalog handled on its own? See our IoT device inventory service.

    DeliverableComplete device inventory with encryption status, OS version, and ePHI exposure level for each device.
  2. 02

    Encryption and Transmission Security Assessment

    Check encryption on stored data (data at rest) and transmitted data (data in transit). List every device and channel that handles ePHI and record how each one protects data in transit, per 45 CFR §164.312(e).

    DeliverableEncryption status report showing each device's at-rest and in-transit encryption state, with fix steps for unencrypted endpoints.
  3. 03

    Access Control Review

    Review how users sign in, including MFA (multi-factor authentication, a second proof of identity beyond the password). Record role-based access, automatic logoff, emergency access procedures, and unique user identification, per 45 CFR §164.312(a).

    DeliverableAccess control audit documenting user accounts, MFA status, role assignments, and any stale or former employee accounts still active.
  4. 04

    Audit Log Analysis

    Check log settings, log retention periods, and whether your team reviews audit logs on a regular schedule. Audit controls under 45 CFR §164.312(b) require mechanisms to record and examine activity in systems that contain ePHI.

    DeliverableAudit log assessment showing which systems have logging enabled, retention periods, and the review schedule your team has set.
  5. 05

    Findings Report and Remediation Plan

    Provide a clear report with device findings, risk ratings, and technical fix steps. Each gap is mapped to the applicable regulatory standard, including §164.310(d), §164.312(a), §164.312(b), §164.312(c), and §164.312(e).

    DeliverableWritten findings report with risk-ranked corrective actions, regulatory citations, owner assignments, and target dates.

The five steps at a glance

Five-step HIPAA device and IT audit: rule and deliverable for each step
StepRuleDeliverable
1. Device Inventory45 CFR 164.310(d)Complete device inventory with encryption status, OS version, and ePHI exposure level for each device
2. Encryption and Transmission Security45 CFR 164.312(e)Encryption status report with fix steps for unencrypted endpoints
3. Access Control Review45 CFR 164.312(a)Access control audit: user accounts, MFA status, role assignments, stale accounts
4. Audit Log Analysis45 CFR 164.312(b)Audit log assessment: logging enabled, retention periods, review schedule
5. Findings Report and Remediation Plan45 CFR 164.310(d), 164.312(a), (b), (c), (e)Written findings report with risk-ranked corrective actions, owners, and target dates
Real-World Example

Case 01: Audit-Ready in Under a Week

Case 01 was not a device audit. It shows the approach behind this one: start with a fast gap analysis, find the highest-risk holes, and fix those first.

Scenario

A mental health franchise office in Florida, part of a group of more than 100 offices, had policies that were never written, records with holes, and staff training only half done. A state auditor was due in days, and the office’s license was at stake.

What We Did

Ran a fast gap analysis to find the highest-risk holes. Built a ranked plan around what the auditor was most likely to ask for. Gave staff clear jobs and due dates, and held short daily check-ins.

Result

Audit-ready in under a week. The office passed its state audit and kept seeing patients.

Read Case 01

Delivery Model

Implementation Timeline

Most IT audits are finished in weeks, not months. Larger teams or groups with several cloud platforms may need more time for a full inventory.

Phase 1
  • Device inventory
  • Cloud service list
Phase 2
  • Encryption and access control testing
  • Authentication review
  • Audit log settings check
Phase 3
  • Findings summary
  • Risk ratings
  • Technical fix steps
  • Draft report review
Phase 4
  • Final report
  • Fix priority list
Specialty Considerations

IT Audit Patterns by Healthcare Specialty

Audit findings differ by specialty. The review follows how your practice uses technology. These are six common practice types. Each one has its own device, software, and access control risks.

Medical

Medical Practices

EHR system access, multi-device workflows, lab system integrations, and referral platform security.

Behavioral

Behavioral Health

Telehealth platform security, session recording controls, and heightened patient data sensitivity.

Dental

Dental Practices

Imaging system encryption, practice management software access, and operatory workstation security.

Pharmacy

Pharmacies

POS system security, medication management software, and controlled substance tracking system access.

BA

Business Associates

Multi-client data segregation, cloud infrastructure security, and remote access controls.

Telehealth

Telehealth Providers

Video platform encryption, mobile device management, and home network security verification.

What You Receive

What Your IT Audit Includes

Every engagement gives you a written record of your technical safeguard posture. These five deliverables create a clear evidence package. You can use it for internal fixes and during a HIPAA compliance review.

01

Complete Device Inventory

Each device is listed with its encryption status, OS version, access controls, and ePHI exposure level.

02

Technical Safeguard Assessment

Review of access controls, audit logs, integrity controls, authentication, and transmission security.

03

Encryption Status Report

Check encryption device by device. List fix steps for any unencrypted endpoint.

04

Access Control Audit

Review user accounts, MFA status, role-based access, and former employee access.

05

Remediation Action Plan

Rank technical fixes by risk. Include setup guidance and target dates.

Included

Part of Full-Scope

Device and IT audit tools come with Full-Scope, along with 4 hours a month of 1:1 implementation calls with Chuck.

See pricing →
Pricing

Device and IT audits are included in Full-Scope.

One plan, three ways to pay. No per-user fees. Every client gets 4 hours a month of 1:1 implementation calls with Chuck.

1:1 with Chuck
Full-Scope
$1,300 / 12 months
or $120 / month
  • The full platform: SRA, gap analysis, remediation plans
  • Policy templates and staff training
  • Vendor and BAA management
  • 4 hours a month of 1:1 implementation calls with Chuck
  • Incident response guidance
  • CMS audit response support
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$2,300 / 24 months

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Our Approach

Why This Approach Delivers Better Outcomes

Technology changes faster than policies. New devices, cloud services, and integrations get added between reviews, creating gaps in your technical safeguard documentation.

An IT audit identifies specific control deficiencies against the five technical safeguard standards in 45 CFR §164.312. It produces a current, documented view of your ePHI environment.

Many findings have same-day remediation paths. Enabling encryption on a laptop, turning on MFA for a cloud service, or deactivating a former employee's account are common corrective actions that close gaps immediately.

Under 45 CFR §164.308(a)(8), covered entities and business associates must "Perform a periodic technical and nontechnical evaluation" of how well their security policies and procedures meet the Security Rule. Reviewing technology periodically, and after changes, helps find and fix gaps before they lead to a breach that requires notification under §164.404.

Common Pitfalls We Help You Avoid

  • Incomplete inventory: You cannot secure devices you do not know about. Shadow IT is the leading technical audit gap.
  • Encryption assumptions: Many organizations assume encryption is enabled when it is not, especially on older devices
  • Audit log neglect: Having logs enabled but never reviewing them does not satisfy the audit control requirement
  • Stale access: Former employees and role changes create access rights that persist long after they should have been revoked
  • Personal device blindspot: BYOD (bring your own device) policies without technical controls create unmanaged ePHI exposure on personal phones and tablets
Post-Audit

Tracking Progress After Your IT Audit

Track a small set of technical metrics each month so findings turn into results.

Measure the percent of devices inventoried, percent of devices encrypted, MFA adoption across cloud services, and stale accounts removed.

% Devices inventoried% Encrypted% MFA enabledStale accounts removed

Keep a leadership view that shows the trend, not just one point in time. Technical controls drift quickly as new devices and services are added.

Technical controls drift quickly. New devices get added, employees change roles, and software updates change settings. Periodic IT audits, and a review after each major change, keep your inventory accurate and your controls current.

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Common Questions

Frequently Asked Questions

What devices need to be included in an IT audit?+
Include every device that stores, accesses, or sends ePHI. This includes desktops, laptops, tablets, phones, servers, network equipment, storage devices, cloud services, and apps that handle patient data. The device and media controls standard at 45 CFR §164.310(d) requires policies for hardware and electronic media that contain ePHI. Your inventory should be current and complete, not estimated. After a gap analysis identifies which systems are in scope, the device inventory becomes the base for your audit.
Is encryption required by HIPAA?+
Encryption is an addressable implementation specification under the Security Rule. If you do not encrypt, you must document why another option is reasonable and appropriate. In practice, most reviewers expect encryption for stored data and sent data. Under 45 CFR §164.312(a)(2)(iv), encryption and decryption of ePHI is an addressable specification within the access control standard. Under 45 CFR §164.312(e)(2)(ii), encryption of ePHI in transit is also addressable. If you do not use encryption, your remediation plan must document the alternative and the reason. You must keep that documentation for at least six years.
How often should we conduct IT audits?+
The HIPAA Security Rule does not set a fixed audit schedule. 45 CFR §164.308(a)(8) requires a "periodic technical and nontechnical evaluation", based first on the standards put in place and then "in response to environmental or operational changes affecting the security of electronic protected health information." 45 CFR §164.312(b) requires "hardware, software, and/or procedural mechanisms that record and examine activity" in systems that contain or use ePHI. An annual compliance audit appears only in the Security Rule changes HHS proposed on January 6, 2025 (90 FR 898), which are not final. If audit findings create open gaps, use a structured remediation plan with clear timelines.
What if we use personal devices for work?+
BYOD environments need clear rules and technical controls. When possible, use mobile device management. Confirm that personal devices have encryption, authentication, and remote wipe before they access ePHI. Under 45 CFR §164.312(a), access controls apply to any system that stores or uses ePHI. This includes personal phones and tablets used for work. The access control standard requires unique user identification, automatic logoff, and encryption where feasible. Physical safeguards under §164.310 also apply to mobile devices. A mobile device management (MDM) solution is the most practical way to enforce these rules in a BYOD environment.
Do cloud services need to be included?+
Yes. Any cloud service that stores or processes ePHI must be listed. It should have a BAA and meet HIPAA technical safeguard rules for access control, encryption, and audit logging. Cloud service providers that handle ePHI for a covered entity are business associates under HIPAA. A signed Business Associate Agreement is required before ePHI is shared. The access controls (§164.312(a)), audit controls (§164.312(b)), and transmission security (§164.312(e)) standards all apply to cloud-hosted ePHI. During an IT audit, each cloud service is reviewed for MFA, data residency, encryption, and audit logging.
Who leads the audit

About the author

is the Founder and HIPAA Consultant at One Guy Consulting, and every engagement is led by him. He holds the Certified HIPAA Professional (CHP) credential and has been consulting since 2015.

Over roughly 23,000 meetings with more than 3,500 organizations, his record is simple: zero clients fined, zero failed audits. Read Chuck's full bio.

Next step

Ready to Audit Your Devices and Systems?

The platform's technical audit walks your team through the device inventory and the technical controls, so you know where you stand and what needs to change.

Related Reading

Deep-Dive Resources

Use these guides to align IT audit findings to realistic implementation plans:

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